Terms and Conditions

1. Platform Role and Scope

1. These Terms define the nature of 3dokao’s services and govern the rights, obligations, and interaction rules between independent creators/artists (“Authors”) and purchasers of models (“Customers”).
2. 3dokao is a professional community and marketplace focused on 3D model transactions, providing Customers with a secure channel to purchase, download, and use Authors’ models.
3. Transactions on the Platform are concluded directly between Authors and Customers. 3dokao acts as the technology and operations provider, offering auxiliary services such as hosting, settlement, risk control, anti-hotlinking, and customer support.
4. You must be a natural person aged 18 or above with full legal capacity.
5. You represent that you are capable of entering into a valid legal agreement with 3dokao and that you have fully read, understood, and accepted these Terms; if you do not accept them, do not upload any models or content to the Platform.
6. These Terms form a unified rule set together with the Refund Policy, Privacy Policy, and Cookie Policy, which should be read in conjunction.

2. Definitions

1. Account: The personal space created by a user upon registration on 3dokao.
2. VIP: A user who has completed registration and actively subscribed to VIP paid services.
3. Net Earnings: Earnings from a Customer’s purchase of PRO models after deduction of Platform service fees.
4. Withdrawal Window: The Author may submit one withdrawal request per month during the period from the 1st to the 10th (inclusive).
5. Payout Window: Upon receipt of a valid withdrawal request, the Platform disburses payments between the 20th and 25th of the same month.
6. Interpretive order for undefined terms: Context in these Terms ＞ applicable laws and regulations ＞ prevailing industry practice and commercial reasonableness.

3. License to Use Models

3.1 Scope of license.

By uploading a model, the Author grants 3dokao a non-exclusive, worldwide, long-term, royalty-free license, for the duration of copyright protection, to the minimum extent necessary for listing, fulfillment, and basic promotion, including sublicensing strictly as required for performance:

1. Reproduction & storage. Creating necessary copies for hosting, backup, CDN delivery, and security audit.
2. Distribution & delivery. Providing downloads, updates, and fixes to Customers who have lawfully purchased a license (without altering the license relationship between Author and Customer).
3. Display & promotion. Displaying previews and necessary excerpts on and off the Platform for product listing, search, recommendation, and non-commercial marketing assets.
4. Cross-border transfers. Transmitting data and content across borders as necessary for listing, delivery, and after-sales.
5. Third-party collaboration. Sharing with payment, risk control, cloud storage, content distribution, and anti-hotlinking providers strictly as required for performance.
6. Presentation-layer optimization (non-substantive). Technical optimization of thumbnails, layouts, or formats without altering the work’s substantive expression.
7. Demonstration integration. Temporarily incorporating model excerpts in demonstration environments directly related to the Platform (e.g., showcase videos, example renders).

1. Attribution and anonymity. Where reasonable, the Platform may display content without mandatory author attribution; where attribution is applicable, the Platform will credit the Author’s name or brand on product pages and/or promotional materials.
2. Reservation of rights. All intellectual property in the model remains with the Author; the Author retains the right to license, sell, and use the work off-platform.
3. Author’s warranty. The Author holds all rights necessary to grant the above license and does not infringe third-party rights.
4. Reference disclosure duty. If a work is based on the appearance of a real-world product and/or a protected design, the Author must identify the reference object and, where available, provide the manufacturer’s official link upon upload, and ensure intended use and license scope are compliant.
5. Termination of license. This license terminates upon (1) the Author’s permanent deletion of the model; (2) termination of the account/user agreement; or (3) removal of the model for infringement. After termination, the Platform will cease use of the model; however, existing Customer licenses, necessary archival copies, and sublicenses already granted for performance remain unaffected.

4. Ownership and Disclaimers

4.1 Author’s Title and Warranties

1. Independent status. Authors are independent legal entities. No employment, agency, partnership, or joint venture relationship exists between an Author and 3dokao.
2. Rights warranty. The Author warrants that all uploaded models and related materials (including previews, descriptions, tags, demo videos, example scenes, etc.) are free and clear of defects in title and either owned by the Author or lawfully licensed, and that such content does not infringe any third-party rights (including copyright, trademark, patent, industrial design, rights of name/portrait/trade name, or interests protected under the PRC Anti-Unfair Competition Law). The Author bears sole legal responsibility for the uploaded content.

4.2 Platform Disclaimers and Handling Mechanism

1. No general monitoring duty. The Platform has no obligation to conduct ex-ante legal compliance reviews, does not provide legal advice, and does not render infringement determinations. Users assume responsibility for compliance of their content.
2. Notice-and-takedown. Upon receipt of a rights notice that complies with PRC law, the Platform may, acting in good faith and with due caution, remove, block, or restrict the relevant content and account functions at its discretion; the Respondent may submit a counter-notice and supporting materials within the specified time limit.
3. Complaint channel. service@3dokao.com.
4. Governing law and jurisdiction. Any dispute arising from these Terms or the services shall be submitted to a court of competent jurisdiction within the People’s Republic of China and governed by PRC law.

5. Accounts and Security

5.1 Registration

Registration is required to use the services. You agree to:

1. Safeguard your account credentials;
2. Be responsible for activities under your account;
3. Assume risks arising from unauthorized access;
4. Not transfer or sell your account;
5. Ensure information provided to the Platform is true, current, and complete.

5.2 Risk control

For risk control purposes, the Platform may temporarily restrict or freeze abnormal accounts and require secondary verification.

6. Listing Review and Operational Governance

6.1 Review mechanism

Uploaded models must pass review prior to listing. Review time varies by model type and queue; reviewers may request additional information or sample images.

6.2 Baseline requirements for uploads

1. Comply with applicable laws and public order/morality.
2. Contain no violence, obscenity, hate, defamation, falsehoods, or other unlawful/inappropriate content.
3. Exclude 3D-printable weapons or realistic replicas (including key components).
4. Not harm the reputation, privacy, or lawful rights of any person or organization.
5. Not infringe IP or unlawfully exploit others’ commercial resources.
6. Be free of malware, backdoors, or security risks.
7. Provide clear material/texture labeling, a well-structured file hierarchy, and meet minimum product display quality standards.
8. Generative content compliance. If generative AI was used, the Author must ensure source, training/licensing terms, and usage are compliant and, where required, supplement source disclosures per Platform guidance.

6.3 Operational governance

1. The Platform reserves the right to monitor, restrict, delist, or remove violating content, without assuming a general monitoring obligation.
2. To improve experience and conversion, the Platform may classify, rank, and recommend models.
3. The Platform reserves the right to optimize or adjust file versions; to standardize the naming of file textures, materials, and object entities; to reorder preview images; to remove duplicate or low-quality preview images; and to correct—or recommend corrections to—descriptions and tags that are clearly inaccurate.

7. Secure Delivery, Anti-Hotlinking, and Abnormal Redistribution

1. The Platform applies request signing, time-limited tokens, referrer validation, and anti-scraping strategies to download links, preview assets, and archives.
2. The Platform may attach non-intrusive digital fingerprints/watermarks (not altering the work’s substance) to identify abnormal redistribution, track rights, and preserve evidence.
3. Upon detecting abnormal downloads or suspected redistribution, the Platform may first impose technical restrictions (e.g., rate-limiting, temporary suspension of relevant links/accounts) and notify the parties; for serious cases, the Platform may assist rights holders with evidence preservation and collection.

8. Pricing, Revenue Share, and Payments

8.3 Withdrawals and payout process

1. The Author must submit a withdrawal request during the Withdrawal Window (1st–10th each month). The minimum withdrawal amount is USD 10. The Platform pays via PayPal during the Payout Window (20th–25th each month). Statutory holidays or exceptional circumstances may defer payment, but not beyond one calendar month.
2. The Author shall complete any KYC/tax compliance checks required by the Platform; otherwise payment will be deferred until completion.
3. Foreign exchange, cross-border receipt, and fees charged by payment channels are borne by the Author.

9. Trademarks and Branding

1. “3dokao” and related marks are trademarks and trade dress of the Platform. Without written permission, you may not copy, imitate, use, or create confusion with them.
2. Without authorization, you may not use “3dokao” or similar marks in meta tags or hidden text. Site page styles, icons, scripts, and layouts constitute protectable trade dress.
3. Other marks and names mentioned on the Platform belong to their respective owners and do not imply endorsement by the Platform.

10. Privacy and Data Compliance

The Platform values privacy and does not sell personal information. Registration information and transaction data are used for account security, risk control, delivery, after-sales, and experience optimization. See the Privacy Policy for details.

11. After-Sales Disputes and Mediation

11.1 Filing window

Customers shall raise functional/compatibility/missing-file disputes within 3 days after delivery; late submissions may affect evidence availability and the Platform’s mediation efficiency.

11.2 Evidence requirements and handling

1. Customer. Provide the order number, system environment, reproduction steps, error screenshots/logs, and a list of unusable files.
2. Author. Reply within 3 business days with verification results, a fix, or a reasonable explanation.
3. Processing window. Within 7 business days after all materials are complete, the Platform will issue a mediation proposal (including re-delivery, supplemental files, fixes, and partial/full refund recommendations). If either party fails to cooperate, the Platform may decide based on available materials or terminate the mediation.
4. Evidence retention. The Platform may minimally retain key records related to the dispute for compliance audit and necessary rights enforcement.

12. Termination and Consequences

1. For serious or repeated violations, the Platform may unilaterally terminate all or part of the services by written (including electronic) notice and reserves the right to pursue legal liabilities.
2. Deleting a model does not affect paying Customers’ existing licenses. If the Author seeks to revoke existing Customer licenses, the Author shall negotiate directly with Customers and bear any resulting economic consequences.
3. Termination does not affect enforcement of rights and obligations accrued prior to termination, nor liabilities for breach or infringement.

13. Limitation of Liability

1. The services are provided “as is” and “as available.” The Platform does not warrant uninterrupted or error-free operation, or that services will fully meet individual expectations.
2. The Platform is not liable for direct or indirect losses arising from force majeure, third-party service failures, network/device faults, malware, or policy changes that cause service interruption, data loss, or delays.
3. For disputes between Authors and Customers regarding model quality, fitness, or technical compatibility, the Platform will assist within its reasonable control but is not the statutory liable party.

14. Changes and Notices

The Platform may update these Terms. Material changes will be notified via in-site message or email. If you disagree with the revisions, you must stop using the Platform and delete your content; otherwise, your continued use constitutes acceptance.

15. Contact Us

For questions or rights claims, contact: service@3dokao.com.